How can we help?

Sign up with your name, email and a password, confirm your email, then finish a short setup.

Schedule deletion from Settings; your profile is hidden at once and erased after 30 days unless you cancel.

Prepare a JSON export of your account from Settings; the download link lasts 7 days.

Request a reset link from the sign-in page and choose a new password.

Use the unsubscribe link at the bottom of any update email; no sign-in needed.

Give once or monthly at /give to verified organizations that accept gifts; payment runs through secure checkout.

Submit the form at /list-your-organization; a reviewer confirms you may manage the listing and follows up by email.

An owner, admin or manager applies at /verification and uploads documents; two reviewers sign every decision.

Organization managers create events at /manage/events, either with the form or by drafting with AI (which adds ticket tiers).

Register or buy a ticket on the event page; join the waitlist when it is full; refunds come from the organizer.

Signed-in members appeal hidden content at /appeals; one appeal per item.

Use /report-abuse to tell trust and safety about anything that breaks the Community Standards. Not a crisis line.

Ask the concierge anything, choose Talk to a person in the chat, or write to us from the help center.