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Connect your Stripe payout account

Owners, admins and managers connect a Stripe Express account at /manage/payouts so gifts, ticket sales and shop sales are paid to your organization. It's available to US organizations.

Money from gifts, tickets and shop sales goes straight to your organization's own Stripe account. You set it up once from Payouts & seller account at /manage/payouts.

Connect Stripe

  1. Go to /manage/payouts. If you manage more than one organization, choose it at the top.
  2. In Stripe payout account, click Start Stripe onboarding. Stripe's secure form opens.
  3. Give Stripe the details it asks for, such as your organization's information and bank account.
  4. When you finish, Stripe sends you back to Christian.com, which checks your account again. If Stripe still needs something, you'll see Stripe still needs: with a list.
  5. Back on /manage/payouts, the badges show Payments enabled and Payouts enabled once Stripe approves the account. Click Refresh status to check again.

If you stopped partway, click Continue Stripe onboarding to pick up where you left off.

After you're connected

  • Open Stripe dashboard opens your own Stripe Express dashboard, where you can see your balance and payouts and update your bank details.
  • If Stripe restricts the account, the card says Stripe has restricted this account: and why. Click Continue Stripe onboarding or open the Stripe dashboard to fix it.
  • The card also shows your Platform fee rate and your Membership: status. Buyers can only pay you while your plan is active or grandfathered (see /help/admins/organization-plans).

Good to know

  • Payouts are available to US organizations only for now. If you're elsewhere, contact us.
  • Owners, admins and managers can connect Stripe. Finance managers can't open the payouts page.
  • Paid tickets and paid shop products can only be published once both payments and payouts are enabled.
  • If a Christian.com team member sent you a manager invitation link, accepting it brings you straight to this page (see /help/admins/invite-your-team).

Still need help?

If this did not answer your question, write to us.