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Understand giving fees

Christian.com takes no platform fee on gifts. Only Stripe's card processing (2.9% + 30¢) applies, and donors can choose to cover it. NetworkOS partners also pay a flat 49¢ per gift.

Christian.com doesn't take a platform fee on gifts. The only cost is Stripe's card processing, 2.9% + 30¢ per gift, and donors can choose to cover it so your organization receives the full amount.

How it works for donors

On /give, the donor picks an amount ($1 to $25,000) and chooses to give once or monthly. Below the amount there's a box: Cover card processing so [your organization] receives the full [amount]. It's ticked by default, and the donor can untick it.

Examples

A $100 gift, donor covers processing:

  • The donor is charged $103.30.
  • Your organization receives $100.00.

A $100 gift, donor doesn't cover processing:

  • The donor is charged $100.00.
  • Stripe processing is $3.20 (2.9% of $100, plus 30¢).
  • Your organization receives $96.80.

The same applies to each monthly gift.

NetworkOS partners

If your organization is a NetworkOS partner on a plan with flat fees, each gift also carries a flat 49¢ platform fee. Your organization pays it, not the donor, even when the donor covers processing. So a $100 gift with processing covered reaches you as $99.51. See /help/admins/networkos-fees.

Good to know

  • Card processing is passed through at Stripe's cost. Christian.com doesn't add to it.
  • Gifts are paid into your own Stripe account and reach your bank on Stripe's payout schedule (see /help/admins/payouts-refunds-disputes).
  • Ticket and shop sales have different fees. See /help/admins/fees-for-sales-and-tickets.

Still need help?

If this did not answer your question, write to us.