List products in the shop

You can sell books, merchandise, downloads and more in the Christian.com shop. Products are listed under your organization, and buyers check out with a card.

Before you sell paid products

Free listings ($0.00) publish right away. To sell paid products you need:

• your Stripe payout account set up, with payments and payouts enabled (see /help/admins/connect-stripe),
• a qualifying paid plan, or grandfathered status (see /help/admins/organization-plans).

If something is missing, /manage/shop shows a card such as Paid listings need Stripe Connect first (with a Finish Stripe Connect onboarding link) or Checkout also needs a paid plan. You can still save paid products as drafts in the meantime.

Add a product

1. Go to /manage/shop and click New product.
2. In Create a product, choose the Organization selling it.
3. Fill in Title, and if you like Subtitle, Description, Category and Condition.
4. Set the Price. Add a Compare at price to show a markdown. Set the price to 0 for a free listing.
5. Set Inventory, or leave it blank for unlimited.
6. For a physical product, tick Requires shipping and enter the Shipping amount.
7. For a download, tick Digital download and upload the File the buyer downloads (up to 200 MB). Shipping doesn't apply to downloads.
8. Add Image URLs, one per line, and any Fulfillment notes.
9. Tick Publish immediately and click Save product, or click Save draft to finish later.

Manage your products

Each product in Your products has a status you can change: Draft, Published or Archived. Click a product to edit it. To remove one, confirm in the Remove [title]? dialog, or click Keep it to cancel.

How buyers get their purchase

• Physical products: you ship them and mark the order fulfilled (see /help/admins/fulfill-shop-orders).
• Paid downloads: the buyer downloads the file from Shop orders & downloads on their /billing page. Each download link works for 5 minutes, and they can get a new one any time.

Good to know

• A paid digital product needs its file uploaded before it can be published.
• Free digital listings aren't delivered by Christian.com. Shoppers are told to ask you for the file.
• The file is private and only reachable by paying buyers. Use Remove file to replace it.
• Shop sales carry a platform fee. See /help/admins/fees-for-sales-and-tickets.