Find your tickets and check-in code

Tickets you register for or buy on Christian.com are kept in your account. Each confirmed ticket has an 8-character check-in code, shown like ABCD-EFGH, that the organizer's door staff use to check you in.

Find your tickets

• On your dashboard. The My tickets panel on your dashboard shows your most recent tickets with the event, the date, your status and your Check-in code.
• On the event page. Signed in, open the event. Instead of the ticket buttons you'll see "You're registered for this event." and your Check-in code.
• Orders and receipts. Click Orders & receipts in the My tickets panel, or go to /billing. Paid tickets are listed under Memberships, promotions & tickets with the amount and status.

Check in at the door

1. Open your dashboard or the event page on your phone, or write the code down.
2. Show or read out your Check-in code to the door staff. They type it in to check you in.
3. After check-in, your ticket shows "You attended this event."

What your ticket status means

• Confirmed: "You're registered for this event." Your check-in code is shown.
• Reserved: "Your payment is processing. Your seat is confirmed as soon as it clears."
• Waitlisted: you're on the waitlist, or the ticket sold out while you were paying. In that case the organizer will seat you or refund you.
• Attended: you've been checked in.

Tickets sold through WaveTix

Some churches sell tickets on WaveTix. On those events you'll see a Get tickets card with the price. It opens WaveTix in a new tab, and you buy and receive the ticket there, not on Christian.com. If you're signed in, the purchase is linked back to your account.

After you pay

When you come back from checkout you'll see "Thank you. Your ticket is paid and your registration is confirmed." with Back to the event and Go to billing buttons. If it says Confirming your payment, wait a few seconds; it checks again on its own.

Good to know

• You need to be signed in to register or buy a ticket. Each checkout is for one ticket, and once you're registered the event page shows your registration instead of the buy buttons.
• Christian.com doesn't support transferring a ticket to someone else. Contact the organizer if someone else needs to go in your place.
• Ticket sales close when the event ends: "Ticket sales for this event have closed."
• Refunds come from the organizer. See Register for an event, the waitlist and refunds.