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Download a digital purchase

Digital items you buy in the shop are delivered on your billing page, not by email. Download them there right after payment, and again whenever you need to.

When you buy a digital download in the shop, Christian.com delivers it on your billing page at /billing, right after your payment clears. Nothing is shipped or emailed. The file stays there, so you can download it again whenever you need it.

Download your file

  1. Sign in and go to /billing.
  2. Scroll to Shop orders & downloads. Digital items have a Digital download badge.
  3. Click Download. The button shows Preparing… for a moment, then the file opens in a new tab.
  4. Save the file to your device.

The note on the line reads: "Yours to download whenever you need it. Each link works for five minutes — press Download again for a fresh one."

If there's no Download button

  • "Waiting for the payment to clear." Your payment is still being confirmed. Check back in a few minutes.
  • "The seller has not attached the file yet. It appears here, ready to download, as soon as they do." You've paid, but the seller still needs to upload the file. Contact the seller if it takes a while: click their name on the order line.
  • "This order did not complete, so nothing was charged and nothing was delivered." The payment didn't go through. You can buy it again from the item's page.
  • Refunded. A refunded download closes, so the button no longer appears.

Good to know

  • Each download link works for five minutes. If one expires, click Download again for a fresh link. There's no limit on downloading again.
  • Only you can download your purchase. The link checks that you're the buyer each time.
  • Free listings are different: Christian.com doesn't take a payment or deliver a file for them. The page says "A free file the seller shares directly — Christian.com does not deliver it", so ask the seller.
  • Need a refund? See Shop returns and refunds.

Still need help?

If this did not answer your question, write to us.